Where do you ship to?
Carragheen provides local and overseas delivery for our products.
For overseas purchases, kindly place your orders via WhatsApp at +65 9003 3391. Delivery fees will be based on international carrier charges.
What are the delivery options available?
Carragheen offers 2 delivery options in Singapore, with order tracking services.
- Standard Courier Delivery at $5 (3 – 5 Working Days)
- Express Courier Delivery at $15 (1 – 2 Working Days)
Enjoy free standard courier delivery for orders above $350!
Please note that:
- Orders received before 5pm will be processed on the actual day. Orders received after 5pm will be processed the next day.
- Orders received after 5pm on Friday, Saturday and Sunday will be processed only on Monday.
Can I request for specific delivery hours?
Unfortunately our selected couriers are not able to provide specific delivery hours. If you will not be present to receive your items, please leave a note to the courier directly on an alternative secure location to place your order.
You will receive a notification from the courier company usually within 3 hours.
Can I pick up my online order in-store?
Yes, you may do so by simply selecting “In-Store collection” upon checkout.
What happens when there is a failed delivery?
Please ensure that you are present during the first delivery attempt, or leave a note to the courier to place it somewhere secure for you to retrieve later.
In the event of an unsuccessful delivery, a re-delivery fee of the same courier fee will be applied.